We are committed to protecting your privacy and the privacy of your children. This policy explains exactly what we collect, why, and how.
CodeKlusters ("we," "us," or "our") operates the StoryTime mobile application ("App"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the App.
We are committed to protecting the privacy of all users, with particular care given to the privacy of children. By using the App, you agree to the practices described here.
This policy applies to parents and guardians who create and manage accounts, and to children whose profiles are created within the App by a parent or guardian.
We do not knowingly allow children to create their own top-level accounts without parental involvement.
Information you provide directly:
• Email address — account creation, login, and recovery
•
Password (encrypted) — account authentication
• Child's name —
personalising the child's profile
• Child's age — recommending
appropriate content
• Child's gender — personalising the
experience
• Child's reading level — matching stories to ability
Information generated through use:
• Reading history, activity progress, coins and diamonds earned,
word bag contents, and level progression — for tracking and displaying
learning progress
Payment information:
We do not directly collect or store payment card details. All payment transactions are processed by Apple (iOS) or Google (Android). We receive only confirmation of transaction status and subscription state.
Technical information:
We may collect basic technical data such as device type, operating system version, and app version to maintain and improve the App.
We use the information we collect to:
• Create and manage your account and child profiles
•
Deliver and personalise educational content
• Track learning
progress across stories and activities
• Process and manage
subscription status
• Send important account-related
communications
• Improve the App's content, features, and
performance
• Comply with our legal obligations
We do not use your information for advertising. We do not sell your data to third parties.
We take the privacy of children extremely seriously.
Parental control: All child profiles are created and managed by a parent or guardian.
Data minimisation: We collect only the minimum information necessary to deliver the App's educational features. We do not collect children's precise location, contacts, photos, or any unnecessary personal data.
COPPA (USA): We comply with the Children's Online Privacy Protection Act. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
GDPR and UK GDPR (Europe/UK): We process personal data about children on the legal basis of legitimate interests and parental consent. Parents have the right to access, correct, or delete their child's data at any time.
Saudi Arabia / Middle East: We comply with applicable data protection requirements including the Personal Data Protection Law (PDPL) of Saudi Arabia.
Your data is stored securely using Appwrite, a backend-as-a-service platform, and on-device using encrypted local storage. We implement appropriate technical and organisational measures to protect your personal information.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data may be stored on servers located outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place.
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
• Service providers: Appwrite processes data on our behalf and
is contractually bound to protect it
• Payment processors: Apple
and Google process payment information as described above
•
Legal requirements: We may disclose information if required by law or
court order
• Safety: We may disclose information to protect the
safety of any person or address fraud
We retain your account and profile data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required to retain it for legal or regulatory reasons.
Reading progress stored locally on your device is cleared when you uninstall the App.
Depending on your location, you may have the following rights:
• Access — request a copy of the data we hold about you or your
child
• Correction — request correction of inaccurate or
incomplete data
• Deletion — request deletion of your account
and associated data
• Restriction — request that we restrict
processing in certain circumstances
• Portability — request a
copy of your data in a portable format
• Objection — object to
certain types of data processing
To exercise any of these rights, contact us at support@codeKlusters.com. We will respond within 30 days.
The App integrates with the following third-party services:
• Appwrite — backend, authentication, data storage
• Apple
In-App Purchase — subscription billing (iOS)
• Google Play
Billing — subscription billing (Android)
• Expo / React Native —
app framework
We are not responsible for the privacy practices of these services and encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the App or via email. The "Last Updated" date at the top of this policy reflects the most recent revision.
Questions about this privacy policy?
Contact us at support@codeKlusters.com. We respond within 30 days.